Client Guide
Get Started

Welcome to your training home

Everything your coach builds for you lives here: today's workout, your chat with them, your progress, and your schedule. There's no account to create and no password to remember.

Your home base. Your coach sets the look; you just train.
Your home base. Your coach sets the look; you just train.

Your link is your sign-in

Your coach sent you a private link. Tapping it opens your portal and you're in. No login, no password. The app remembers you on that device, so after the first time you can just re-open it.

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Keep your link privateAnyone with your link can see your program and chat, so don't share it. (The app tidies the code out of the address bar after it loads, so it won't show in screenshots.)

New here? Read Open & install next, then Getting around, and you'll know your way in five minutes.

Get Started

Open & install

Open the link once, then add it to your home screen so it opens like a real app: full-screen, and it even works with no signal at the gym.

Add it to your home screen

iPhone (Safari)

  1. Open your link in Safari and wait for your program to load.
  2. Tap Share (the square with an up-arrow), then Add to Home Screen.
  3. Tap Add. Launch it any time from the new icon.

Android (Chrome)

  1. Open your link in Chrome and let it load.
  2. Tap the ⋮ menu, then Add to Home screen.
  3. Confirm, and the icon appears in your app drawer.
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Always add while your program is loadedAdd to Home Screen only when your workout is on screen. If an icon ever shows "Program not found," delete it and re-add it from your original link.

Works offline

After one online load, the app keeps a copy of your program. Open it with no signal and you'll see "Offline. Showing your last saved program." You can view routines and log a full workout offline. It saves on your phone and syncs the moment you reconnect. Only videos need a connection to upload.

Get started

The first questions

The first time you open your link, your coach asks a few things so they can build your program. Six short screens, and you can skip the lot.

Before your first workout, a few questions. Every one is optional.
Before your first workout, a few questions. Every one is optional.

What you are asked

  1. What you want to get out of this.
  2. What equipment you can get to.
  3. How you would describe where you are now.
  4. How many days a week you can train.
  5. Anything injured, sore or off limits.
  6. Anything else they should know.

Next always moves on, whether you answered or not, and you can change any of it later. If you would rather get straight to training, Not right now closes it and it asks again next time.

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The injuries answer is the one to fill inWhatever you put there is also sent straight to your coach as a message, because it is the answer that changes what they write for you. Say so even if you are not sure. They would rather know.
Get Started

Getting around

Five buttons along the bottom get you everywhere. A "More" button opens the rest.

More: your coach, your training, your coach’s extras and your account.
More: your coach, your training, your coach’s extras and your account.
ButtonOpens
TodayYour home screen: today's plan & coach messages.
TrainPick a routine and do your workout.
ProgressYour stats, measurements, and history.
CalendarYour sessions, workouts, and rest days.
MoreYour coach, your package, Nutrition, the exercise library, Communication, Resources, Settings and Help.
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Where things liveHabits, Nutrition, and Messages are the hub on your Today screen, and every client has all three. More is a page: your coach at the top, then Your training (your package, Nutrition, the exercise library), Your coach (Communication and Resources), and Account (Settings and Help). Settings is also the gear at the top of Today.
Your Day

Your Today screen

Today is your daily home: a greeting, your week with today open, and your Habits, Nutrition, and Messages.

Today: your week with today open, then Habits, Nutrition and Messages.
Today: your week with today open, then Habits, Nutrition and Messages.

Top to bottom you'll see:

  • Your coach's brand over their header photo, with the gear for Settings, then a greeting and today's date.
  • This week: the days you trained filled in, today ringed, how many you have done against your weekly target, and your streak. It opens on today: your sessions, the workout your coach planned, and anything you already logged, in time order. A booked session whose time has come has a Mark done button. Tap another day to see it, or tap today again to fold it away. A day with nothing on says Nothing scheduled for today.
  • Two buttons: Log a workout and Book a session (it appears once your coach has published bookable times), with Log a rest day as a link under them.
  • The Habits · Nutrition · Messages hub, where you tick habits, log food, and read coach messages without leaving Today. Check-in prompts and new-message alerts appear here too.
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First visitThe app asks a few setup questions (goal, equipment, injuries). You can skip them; nothing blocks your workout.
Your Day

Habits

A daily tick-list on your Today screen: water, steps, supplements, whatever you and your coach decide to track.

  • Tick each habit as you do it; streaks build day by day.
  • Add your own habits any time, and delete them freely.
  • Habits your coach created, including supplements from your nutrition plan, can only be removed by them.
Training

Start a workout

Pick today's routine, read your coach's last note, then start. You can follow the guided one-at-a-time mode, or log it all on one screen.

A routine: the equipment you need, then Start workout.
A routine: the equipment you need, then Start workout.
  1. Tap Train (or Log a Training on Today). If you have more than one routine, tap the one for today.
  2. Read the COACH'S LAST FEEDBACK card at the top. It's their note from the last time you did this workout.
  3. Check the equipment banner so you've got what you need.
  4. Tap ▶ Start workout for the guided mode, or Log manually instead to log everything on one scrolling screen.
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Your timer starts automaticallyThe workout timer begins the moment you log your first set, so there's no button to remember. If you step away, come back and tap ▶ Resume Training to pick up where you left off.
Training

On demand

Extra workouts and follow-along videos your coach has opened up. Do any of them, any day.

Train, below your routines: extra workouts your coach has opened up.
Train, below your routines: extra workouts your coach has opened up.

Where they are

Two kinds. A workout opens like any of your own routines and you log sets as normal. A video plays a session your coach filmed.

Some videos have a workout attached. When they do, the video stays on screen at the top while you move through the exercises underneath, so it never restarts.

For a video with no workout, there is an I did this · log it button, which records a session named after the video so it counts in your history and your streak.

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None of it replaces your programAnything you do here is logged separately, so it never looks as though you did the wrong workout. Your program is still the thing your coach is watching.
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Videos need signalYour exercise demos are saved on your phone and play with no connection. Follow-along videos stream, so they need one.
Training

Training Mode

The guided way to train: one exercise, one set at a time, with a demo, weight/rep steppers, and a rest timer that keeps going even if your screen locks.

Training Mode: the demo on top, your sets, then Complete set.
Training Mode: the demo on top, your sets, then Complete set.
  1. The exercise demo fills the top, with Cues and Swap on it. Under it, the exercise, which set you are on, and a strip of every set (a done set shows what you logged).
  2. Set your weight and reps with the −/+ steppers (or tap the number to type).
  3. Tap Complete set. That logs the set and starts your rest: a large dial counting down, with −15 s and +15 s, and your next set shown above Skip rest.
  4. › moves on without logging the set you are on. On the last set the button becomes Finish workout.

Tap the pill at the top (where you are, and the workout clock) for the workout menu: Exercise cues, Form check, Swap exercise (a coach-provided alternative, and your numbers carry over), Add an exercise, Workout settings (units, rest length, sound and haptics, keep the screen awake), a Plate calculator, and Finish workout (the same as the Finish pill: it saves what you've logged). In a superset the screen lists both exercises; you do them back to back, then rest.

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The rest timer survives a locked screenIt's based on the clock, not a running counter. Lock your phone or switch apps and it's still right when you come back, with a buzz and beep when rest is up.
Training

Logging on one screen

Prefer to see the whole workout at once? "Log manually instead" gives you every exercise as a card. Sets log themselves the instant you fill them in.

Log manually instead: every exercise as a card, with a timer running.
Log manually instead: every exercise as a card, with a timer running.
  1. Tap an exercise card to expand it. You'll see the demo, your coach's note, and Last Session (what you did last time).
  2. Under Log Your Sets, type your weight and reps. The set completes itself the moment both are filled: the star fills and your rest timer starts. There's no "done" button.
  3. Tap one Effort rating (Easy / Moderate / Hard / Max, though your coach may rename these). It applies to all sets of that exercise.
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Hit the gold starIf your coach set a target weight, it shows next to the set. Meet every set's target and reps and the exercise earns a gold star.
Training

Supersets, drop sets & warm-ups

Some workouts have special structure. Here's how each one works when you're logging.

  • Supersets: grouped exercises show in one box marked "⇅ SUPERSET." Do one set of each back-to-back, then rest. You give one effort rating for the whole superset.
  • Drop / cluster sets: a set with several weights shows numbered segments. Fill each one in order; the set completes when every segment has reps.
  • Warm-up & cool-down: these are check-offs, not logging. Tap Complete on each as you do it.
Training

Form-check videos & swaps

Film a set for your coach to review, or swap an exercise for a coach-approved alternative.

Send your coach a form-check clip, or skip it.
Send your coach a form-check clip, or skip it.

Add a form-check video

  1. On an exercise, tap Add form-check video (or Form check in Training Mode).
  2. Pick or record your clip. It shows "✓ Video attached" and sends to your coach when you finish the workout.

Swap an exercise

  1. Under Swap Exercise (or ⋮ → Swap exercise in Training Mode), tap Swap on an alternative.
  2. Your sets, reps, and weight carry over. Tap ↩ Undo swap to go back.
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Videos need a connectionForm-check clips upload over the internet, so they won't send offline. Your coach sees exactly what you swapped to.
Training

Finish & send to your coach

When you're done, finish. Your workout is saved the moment you do; then you can tell your coach how it went.

Workout complete: your badge, then cards to swipe, ending with a note to your coach.
Workout complete: your badge, then cards to swipe, ending with a note to your coach.
  1. Tap Finish workout in Training Mode (or Mark workout complete when logging on one screen), and confirm. You need at least one logged set. Your workout is saved there and then.
  2. Workout complete opens: any badge you just earned at the top, then cards to swipe: Today (minutes, sets, weight lifted, and how it compares with last time), any new records, a fun fact, and last a Note to your coach.
  3. On the note card, write a note, add a Form check video, and Rate effort from 1 to 10, then tap Finish and send. All three are optional; a form check reaches your coach as soon as it uploads.
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You won't lose your progressDidn't finish everything? Submitting sends just the sets you logged (a partial workout is fine). And if you leave mid-workout, your entries are saved, and you'll be offered to resume when you come back.

To scrap a workout, tap Cancel workout → End & delete workout. Your coach's reply comes back to Messages on your Today screen and appears at the top next time you open that routine.

Communication

Message your coach

Messages is your chat with your coach: text, photos, video, their feedback clips, and a card for every workout you send.

Messages sit right on Today, under Habits and Nutrition.
Messages sit right on Today, under Habits and Nutrition.

Open the Messages tab of the hub on Today (or tap a new-message alert). The ‹ takes you back.

  1. Type in Message your coach… and tap →.
  2. To send a picture or clip, tap Upload photo / video or Take photo / video. Photos send instantly; videos upload with a progress bar and need a connection.
  3. Your coach's video feedback plays right in the thread. Tap to watch.
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Review a workout you sentEach workout you finish appears as a "You completed …" card. Tap View › to see it read-only: every exercise with your weights, reps, and effort.
Communication

Community board

A place where you and some of your coach’s other clients can see each other. It is the one screen where that happens, and you decide whether to be in it.

An invitation. Nothing of yours is shared until you tap Join.
An invitation. Nothing of yours is shared until you tap Join.

Joining

If your coach adds you, an invitation appears on your Today screen. Until you tap Join you can see the board’s name and nothing else: no posts, no members, no names. Not now declines it.

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Everywhere else, clients cannot see each otherYour workouts, measurements, photos and messages are between you and your coach, and that does not change. The board is the single exception, and it only opens because both of you acted.

What others see of you

Your first name and the initial of your last name, so Sam H. rather than your full name. Members see what you post on the board and nothing else about you.

Posting

It reads like a chat: your posts on the right, everyone else’s on the left, newest at the bottom. Write up to 2,000 characters, or tap + to add a photo or a video of up to 90 seconds. A post your coach pinned also shows at the top. If your coach posts a workout, tap it to start it in Training Mode; it logs as an extra workout and does not change your program. Replies sit under a post in the order they were written. There are five reactions and you can leave one of each on a post; tapping again takes it back.

You can delete anything you posted from the ⋯ beside it, which removes it for everyone along with its replies. Only your coach can pin a post.

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More than one groupIf your coach runs several cohorts and you are in more than one, Communication lists them all, each with how many new posts it has, and ‹ Communication takes you back to the list. The groups never see each other.

A gym board

If your coach works at a gym, one of the boards may be the gym's own. It works the same way, except the other members train with different coaches at the same place. The invitation says so before you decide.

Leaving

Tap the ⋯ beside the community’s name, then Leave this community. You stop seeing the board and its members stop seeing you. Anything you already posted stays where it is, and your coach can invite you again later.

Progress

Stats, records & history

The Progress tab has three views: your Stats, your body Measurements, and your full History. Switch with the toggle at the top.

Progress: three tiles, your strength and body weight, then your story and achievements.
Progress: three tiles, your strength and body weight, then your story and achievements.
  • Stats: three tiles (sessions in the last 30 days, your week streak, badges earned), a Strength chart of the lift you log most, your Body weight over three months, View my Progress Story (a card to share), your achievements, benchmarks and personal records, and More numbers (total volume and reps). Tap a tile or a row for its detail.
  • Measurements: log body weight and site measurements, and keep private photos (next page).
  • History: your full Client History timeline: every workout, coach message, PT session, check-in, measurement, and swap, newest first. Items marked ★ Feedback have a coach reply.

The toggle always opens on Stats; tap Measurements or History to load those.

Progress

Measurements & progress photos

Track your body weight and measurements over time, and keep progress photos that only you can see, unless you choose to share a before and after.

Measurements: log them, then see the change over time.
Measurements: log them, then see the change over time.
  1. Under Log Today's Measurements, enter your Body Weight and any sites (Waist, Chest, arms, hips, thighs) plus notes.
  2. Tap Save measurement. You'll then see change-over-time cards and a weight-trend chart.
  3. To add a photo, tap Choose photo or Take photo under Progress Photos.
  4. To show your coach how far you've come, tap Share a before and after, pick your before photo, then your after photo, and tap Share with my coach.
  5. Your shares are listed under Shared with your coach, with a note when one is on your coach's public page. Tap Stop sharing to take one back.
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Your photos are private unless you share a pairProgress photos are private to you. Your coach sees only a before and after you choose to share, and nothing else from your photos. Your coach may put a shared pair on their public page, where anyone can see it. Stop sharing at any time and it comes down, from their page too. Deleting a photo also stops sharing any pair it is in.
Progress

Check-ins

Every so often your coach asks for a quick update on how the week went. It is a short form, one question per screen, and it takes about a minute.

A check-in, one question per screen. Nothing is required.
A check-in, one question per screen. Nothing is required.
  1. When one is due, a card appears on your Today screen under Messages. Tap it.
  2. Answer one question per screen. Most are a 1 to 5 scale with your coach's own wording at each end; some are a short answer or a yes or no.
  3. Next moves on, Back returns. The dots along the bottom show how far you are.
  4. The last screen asks Anything else for your coach? Then tap Send.
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Nothing is requiredYou can move past any question, and one you leave alone is left out rather than recorded as a low score. Not right now at the bottom closes the whole thing and it will ask you again.
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Where it goesA summary line lands in your conversation with your coach, and your history is in Progress → History. Honest answers are the useful ones. They are what your coach uses to adjust your training.
Progress

Nutrition

Every client has the Nutrition tab. Set targets, log what you eat, and follow your coach's plan if they've written one.

  • Targets: set your own any time. If your coach sets a target for a macro, theirs wins for that macro, and the app tells you which numbers are whose.
  • + Add Food, four ways: Search a large food database; Scan a barcode with your camera (or type the digits under the bars); Recipes (save a meal once and log it as one food); Manual (type the label values per 100 g once, and every future scan of that packet resolves instantly).
  • Fix a mistake: tap a logged item to change the amount or meal. No deleting and re-entering.
  • Your plan: if your coach wrote one, View plan shows their reasoning, daily targets (sometimes ranges), an eating window, suggested foods, meals for each weekday, and supplements.
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Not medical adviceSuggestions come from your coach. They are coaching guidance, not medical advice.
Calendar

Book a session

When your coach publishes available times, you can book, reschedule, and cancel yourself, straight from Today or your Calendar.

  1. Tap Book a session (on Today, or on your Calendar).
  2. Pick a time from the list your coach published. Booking is instant, with no approval step.
  • Reschedule or cancel from the session on your Calendar. Your coach sets how much notice they ask for; inside that window the app tells you to message them instead. That's their policy, not an error.
  • Group classes: if your coach has put you in a class, book your spot in any upcoming session (not booking simply means you're not coming). A full class shows Full. Dropping out follows the same notice window.
  • If two people go for the last slot, one of you sees "that time is no longer available". Just pick another.
Calendar

Your calendar

See your booked sessions, home workouts, and rest days, and sync them to your phone's own calendar so you never miss one.

Your calendar: sessions, workouts and rest days, and Book a session.
Your calendar: sessions, workouts and rest days, and Book a session.

The week runs across the top: swipe it, or use the arrows beside the month, and tap a day to see it as a timeline below. Under that, Open times this day lists the times your coach has opened for booking, if any.

Add your own event

  1. Tap the round + by the title, then Add to calendar. Pick a type (Home workout, Rest day, In-person session, or Other) and a date and time.
  2. Tap Add to calendar. (Your coach's PT sessions are managed by them and can't be edited here.)

Sync to your phone's calendar

  1. Tap Export, then Subscribe on this device. It keeps your phone's calendar auto-updated.
  2. Or Download once for a one-time copy. Keep this link private. It's yours.
Your Coach

Your coach's details

Everything about your coach lives in one place: how to reach them, their packages, and any partner offers.

Your coach: their bio, contact and your package.
Your coach: their bio, contact and your package.

Tap your coach’s card at the top of More to see their bio, city, and tagline; their contact (email, phone, and a 🌐 Website ↗ link); their Packages pricing; and any Partner Offers they've shared (these open in a new tab).

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Running low on sessions?If your package is nearly used up, you'll get a heads-up on your Today screen. Reach out here to renew.
Your coach

Resources

Files, links and articles your coach has shared with you. Star the ones you keep coming back to.

Resources. Your favourites sit at the top.
Resources. Your favourites sit at the top.

Opening them

  • An article opens right here, and says how long it takes to read.
  • A file opens in a new tab. PDFs, spreadsheets, images.
  • A link opens the page in your browser.

Tap the star on any row to move it to Favourites at the top. Anything added since your last visit carries a New marker.

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Your list is yoursYour coach can share something with everybody or with a few people, so another client of the same coach may see a different list. If the list will not load, it says so rather than pretending the list is empty.
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Some come from the gymIf your coach works at a gym, the gym can share things with everybody who trains there. Those rows say from your gym.
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The sections are your coach’sHeadings like Warm-ups or Nutrition are ones your coach wrote, in the order they chose. Your Favourites always sit above them, because that part of the list is yours.
Your coach

Notifications

A nudge on your phone when your coach writes, when a check-in is waiting, or an hour before a session. Off until you turn it on.

Notifications, one switch per kind, on this device.
Notifications, one switch per kind, on this device.

Turning them on

Flip On this device and your phone asks once. Each device is separate, so your phone and your laptop are set up one at a time.

What you can be told about: a new message from your coach, a form or check-in to fill in, a session in about an hour, your program changing, and something new in Resources.

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Never the message itselfA notification is a title and one line, so a conversation with your coach never appears on your lock screen.
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On iPhone, add the app to your Home Screen firstiPhone only allows notifications for an app on the Home Screen. Tap Share, then Add to Home Screen, then come back to this switch.
Settings

Settings & your info

Update your details, choose light, dark, or auto, pick your demo model, and adjust text size, all from Settings.

Settings: your info, Display, demos and more.
Settings: your info, Display, demos and more.

Open it from More → Settings or the gear at the top of Today.

  • My info: your name, goal, pronouns (your coach sees them; other members never do), and tick the equipment you can use, then Save my info.
  • Display: Auto, Light or Dark (Auto follows your phone), text size and high contrast. Your coach sets the look; you pick the mode.
  • Exercise demos: tap the picture of the demo model you want to see in exercise videos.
  • Help: Open the app guide. Support: Report an issue with an optional screenshot.
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Something not working?"Program not found"? Re-open your original link (on iPhone, delete and re-add the home-screen icon). A video won't upload? It needs a connection, so try Wi-Fi. Still stuck? Message your coach.