Orientation only. This summary is not part of the agreement and changes nothing below it.
1.1 These Terms of Service (the “Terms”) are a binding agreement between you and Repchitect, LLC, a New York limited liability company (“Repchitect,” “we,” “us,” “our”), governing your access to and use of the Repchitect application, websites, trainer directory, client portal, and related services (together, the “Platform”).
1.2 By creating an account, opening a client portal link, listing a profile, submitting a form, or otherwise using the Platform, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Platform.
1.3 If you accept these Terms on behalf of a gym, studio, company or other organization, you represent that you have authority to bind that organization, and “you” includes it.
1.4 Section 20 contains a binding arbitration agreement and a class-action waiver that affect how disputes are resolved. Please read it carefully.
3.1 Repchitect is a software tool. We provide technology that Trainers use to organize and deliver their own coaching. We do not provide fitness training, personal training, athletic instruction, physical therapy, medical care, dietetics, nutrition counseling, psychological services, or any other professional or licensed service.
3.2 We do not create coaching content. Programs, exercise selections, weights, rest periods, nutrition plans, target calories and macronutrients, supplement suggestions, habits, and all feedback are authored by Trainers. We do not review, approve, verify or endorse them.
3.3 The exercise library is reference material. Exercise names, demonstration videos and form cues are provided for general reference. They are not instruction tailored to any individual, and they are not a substitute for professional supervision.
3.3a The app stores some of it on your device. So that your workouts still work where there is no signal, the app saves a copy of the demonstration videos for the exercises your Trainer has currently prescribed — typically a few megabytes — onto the device you use it on. It downloads these in the background, and where your browser tells us the connection is metered or you have asked it to save data, it does not. Not every browser reports that; Apple's does not. You can switch this off at any time in the app, and clearing it frees the space immediately. Nothing about you leaves your device as a result, and stored videos are removed when they are no longer part of your programme.
3.4 Automated features are not advice. Calculations, targets, ranges, progression suggestions, estimated one-rep maxima, nutrition figures derived from food databases, and any present or future machine-generated suggestions are informational estimates. They may be inaccurate or incomplete, and they are never a medical, dietary or training recommendation from us. A Trainer is responsible for reviewing anything they pass on to a Client.
3.5 We do not vet Trainers. We do not verify certifications, licenses, insurance, qualifications, background, or the quality or safety of any Trainer's services. A Trainer's presence on the Platform or in the Marketplace is not a recommendation, endorsement, certification or guarantee by us.
4.1 The coaching agreement is theirs. Any agreement for coaching services — including scope, session counts, scheduling, cancellation, refunds, conduct, and any waiver or informed consent — is formed solely between the Trainer and the Client. We are not a party to that agreement, do not draft it, and take no responsibility for its performance or breach by either side.
4.2 Trainers are independent contractors, not our employees or agents. Nothing in these Terms creates an employment, agency, partnership, joint venture, or franchise relationship between Repchitect and any Trainer, Organization or Client. Trainers are independent businesses.
4.3 Trainers control their own practice. Each Trainer independently determines their own prices, packages, discounts, hours, locations, methods, programming philosophy, client selection, and business operations. We do not set, negotiate, recommend or control any of these, and we do not direct or supervise how a Trainer performs services.
4.4 No exclusivity. Trainers may use any other software, work with any clients, and operate anywhere. Clients may work with any trainer. We claim no ongoing interest in either relationship.
4.5 Clients are the Trainer's clients. A Client's relationship, including any duty of care, is with their Trainer. We do not become a Client's coach, and we do not assume any duty of care for a Client's training, health, nutrition or safety by hosting their information.
4.6 No compensation from client payments. We are compensated by Trainers and Organizations through subscription fees only. We take no commission, percentage, markup or success fee from what a Client pays a Trainer.
5.1 Trainer accounts require you to be at least 18 and able to form a binding contract.
5.2 Clients must be at least 18, or must have the consent and supervision of a parent or legal guardian who accepts these Terms on their behalf. A Trainer inviting a minor is responsible for obtaining that consent and for complying with all laws applying to minors.
5.3 You must provide accurate information and keep it current. You are responsible for all activity under your account and for keeping your credentials secure. Notify us promptly at support@repchitect.com of any suspected compromise.
5.4 Portal Links are sensitive. Anyone holding a Client's Portal Link can view that Client's information. Trainers must send Portal Links only to the correct Client and through a reasonable channel; Clients must not share their Portal Link. We are not responsible for access gained through a Portal Link that a Trainer or Client disclosed, forwarded, posted or left accessible on a shared device.
You represent and warrant, on a continuing basis, that you: hold and maintain all certifications, licenses, registrations and permits required to provide your services in every jurisdiction where you operate; carry professional liability and general liability insurance appropriate to your practice; deliver services within your lawful scope of practice and competence; and comply with all applicable laws, regulations and professional standards, including those governing personal training, nutrition advice, health claims, advertising, consumer protection, and the sale of services.
Many jurisdictions restrict who may provide dietetic or medical advice. You are solely responsible for ensuring that any nutrition plan, macro target, meal suggestion, supplement suggestion or health-related statement you create is lawful for you to give, appropriate for the Client, and within your scope of practice. Repchitect provides fields for you to record your own guidance; it never supplies dosing, medical, or dietetic advice of its own.
You are responsible for putting appropriate agreements in place with your Clients, including service terms, payment and cancellation terms, health screening or medical-clearance requirements, informed consent, assumption of risk, and waivers or releases where lawful. These Terms do not serve that purpose and are not a substitute for them.
You are responsible for screening your Clients for suitability, obtaining medical clearance where appropriate, adapting programming to a Client's condition, and responding appropriately to reported pain, injury or symptoms. Nothing in the Platform performs that assessment for you.
You are responsible for Trainer Content, including its accuracy, safety and legality, and for your right to use any material you upload. You must not upload third-party content — including programs, images, video or written material — without the right to do so.
Information on your public page and in the Marketplace must be accurate and not misleading, including your name, location, specialties, credentials, prices and any before-and-after images. You must be able to substantiate any claim you publish. We may remove, edit, decline to list, or unpublish any listing or content at our discretion, including on report of inaccuracy or complaint, without liability to you.
You determine what Client information is collected and how it is used within your practice. You are responsible for having a lawful basis to collect and process it, for providing any notices and obtaining any consents required, and for honoring requests your Clients make regarding their own data. See section 15.
7.1 Access to Trainer features may require a paid subscription. Prices, tiers and included trainer seats are as presented at purchase. Fees are stated in US dollars and exclude taxes, which you are responsible for unless we state otherwise.
7.2 Subscriptions renew automatically for successive periods until cancelled. You authorize us and our payment processor to charge your payment method for each renewal at the then-current rate for your plan.
7.3 You may cancel at any time, effective at the end of the current billing period. Except where required by law, fees already paid are non-refundable and partial periods are not prorated.
7.4 Promotional or founding-member rates apply only for the stated period and only while the subscription remains continuously active. After that period, standard pricing applies.
7.5 We may change prices. For an existing subscription, a price change takes effect at the next renewal after we give at least 30 days' notice, and your continued use after that date is acceptance. If you do not accept, cancel before renewal.
7.6 If payment fails, we may retry, and we may suspend or limit Trainer features after notice. We will not disable a Client's access to their existing program because of a Trainer's billing failure — see 19.4.
8.1 We are not a payment processor and never hold your money. Repchitect does not process, collect, hold, escrow, split, remit or refund payments between Clients and Trainers.
8.2 Where a Trainer publishes a payment link, that link sends the Client to the Trainer's own third-party payment provider. The transaction occurs entirely between the Client, the Trainer, and that provider under their terms. We are not a party to it.
8.3 Not all payment methods offer the same protection. Some providers offer dispute or chargeback processes and others do not. Clients should understand the method before paying. We are not responsible for any payment made, missed, misdirected, disputed or refunded.
8.4 Session counts, package prices and remaining-session figures shown in the Platform are records a Trainer maintains for convenience. They are not an invoice, a receipt, a statement of account, or proof of payment, and we do not guarantee their accuracy.
8.5 Trainers are solely responsible for their own pricing, taxes, invoicing, refunds, chargebacks and financial record-keeping.
9.1 Trainer offers. A Trainer may publish links to third-party products, brands or offers. Those links are the Trainer's own choice and the Trainer's own commercial arrangement. We do not select them, negotiate them, review them, test the products, or receive any part of what they earn.
9.2 No endorsement. The presence of any offer on the Platform is not a recommendation, endorsement, warranty or verification by Repchitect of the product, the seller, the claims made about it, or its suitability or safety for any person.
9.3 Trainer obligations. A Trainer who publishes an offer must clearly and conspicuously disclose any material connection, including any commission or free product received, in the manner required by applicable law and advertising regulation; must not make false, misleading or unsubstantiated claims; must not make any claim that a product diagnoses, treats, cures or prevents disease; must comply with the terms of any affiliate programme they participate in; must not link to anything unlawful or unsafe; and must never condition coaching, programming or access on a Client buying anything.
9.4 Repchitect offers. Where we present an offer of our own, we will identify it as ours. We may earn a commission. Accepting or declining it has no effect on your subscription, your features, or the service you receive.
9.5 No liability for third parties. Any purchase is a contract between the buyer and the seller. We are not a party to it and are not responsible for the product, its delivery, its safety, its effects, any claim made about it, or any refund or dispute. Take those to the seller.
9.6 Removal. We may remove or refuse any offer link at our discretion, including one that appears unlawful, unsafe, deceptive or undisclosed, without liability to you.
10.1 Your coaching relationship is with your Trainer, not with Repchitect. Questions about your program, your nutrition, your progress, your payments, cancellations or refunds go to your Trainer.
10.2 Keep your Portal Link private. Treat it like a password.
10.3 Information you log is visible to your Trainer, and to the Organization that Trainer belongs to where applicable. Do not submit anything you are not willing to share with them.
10.4 You are responsible for the accuracy of what you log. Programs, targets and feedback depend on it.
10.5 If you stop working with your Trainer, ask them about your data. Your Trainer controls the account that holds it, and we act on that Trainer's instructions.
11.1 Not medical advice. Nothing on the Platform is medical advice, diagnosis or treatment, and nothing on it is dietetic or nutritional advice from us. Always seek the advice of a qualified physician or licensed health professional about a medical condition, symptom, medication, supplement, or before beginning, changing or stopping any exercise or nutrition program.
11.2 Medical clearance. You should obtain medical clearance before beginning any exercise or nutrition program, particularly if you are pregnant or postpartum, have a cardiovascular, metabolic, musculoskeletal or respiratory condition, are recovering from injury or surgery, take medication, or have any history that exercise could affect.
11.3 Emergencies. The Platform is not for emergencies and is not monitored. If you experience chest pain, difficulty breathing, faintness, severe pain or any medical emergency, stop immediately and call your local emergency number.
11.4 Assumption of risk. To the fullest extent permitted by law, you knowingly and voluntarily assume all risks associated with physical activity, exercise, dietary changes, supplementation, and use of equipment, whether performed with a Trainer, alone, at home, or in any facility, including risks arising from your own condition, technique, exertion or judgment, and from the acts or omissions of a Trainer or any third party.
11.5 Release. To the fullest extent permitted by law, you release Repchitect and its officers, members, employees and contractors from any claim, demand, loss or liability arising out of or related to your physical activity, training, nutrition, supplementation, health outcomes, injury or death, however caused, including claims arising from content authored by a Trainer or from your reliance on any information presented through the Platform.
11.6 No results promised. We make no representation or guarantee about fitness, strength, body composition, weight, health, performance or any other outcome. Individual results vary and depend on factors outside our control. Before-and-after images published by Trainers depict individual experiences and are not typical or promised results.
12.1 You keep your content. Trainers retain ownership of Trainer Content; Clients retain ownership of Client Content. We claim no ownership of either.
12.2 License to operate. You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, display, adapt and create technical derivatives of your content solely as needed to provide, secure, back up and support the Platform, and to comply with law. This license ends when the content is deleted, except for copies retained in routine backups for a limited period or as required by law.
12.3 Public content. Content a Trainer chooses to publish — public page, Marketplace listing, packages, images — is public by design and may be indexed, cached or copied by third parties beyond our control. Publishing it grants us a license to display and promote it in connection with the Marketplace.
12.4 Photographs and video of people. Progress photographs, form-check videos and before-and-after images depict identifiable individuals. A Trainer must not publish, share or otherwise use any image or video of a Client outside the Client's private portal without that Client's informed, documented consent, and must honor withdrawal of consent promptly. Repchitect requires consent to be recorded before a before-and-after pair may be published, and withdrawal removes the published copy; that mechanism supports your obligation but does not discharge it. You remain responsible for having valid rights and consent.
12.5 Media retention. Certain media, including form-check video, is automatically deleted after a limited period (currently approximately 30 days). The Platform is not a system of record, archive or backup service. Keep your own copies of anything you need to retain, including for professional record-keeping or insurance purposes.
12.6 Feedback. If you send us suggestions or feedback, you grant us an unrestricted, perpetual, royalty-free right to use it without obligation to you.
13.1 The Platform and Platform Content are owned by Repchitect or its licensors and are protected by intellectual property laws. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to use the Platform for its intended purpose during your subscription or portal access.
13.2 You may not copy, modify, translate, reverse engineer, decompile, scrape, data-mine, frame, mirror, resell, sublicense or create derivative works from the Platform or Platform Content, or use it to build or train a competing product or a machine-learning model, except to the extent applicable law prohibits that restriction.
13.3 The exercise library and its demonstration media are licensed to you for use inside the Platform with your own Clients only. You may not extract, redistribute, or republish them.
13.4 “Repchitect,” our logo and our marks are ours. Nothing here grants you a right to use them except to identify the Platform factually.
13.5 Copyright complaints. If you believe content on the Platform infringes your copyright, send a notice with the information required by applicable law to our designated copyright agent: Copyright Agent, Repchitect LLC, c/o Law Offices of Michael D. Steger, PC, 30 Ramland Road, Suite 201, Orangeburg, NY 10962, legal@repchitect.com, (347) 407-3838. We may remove content and terminate repeat infringers.
You must not, and must not permit anyone to:
We may investigate suspected violations and take any action we consider appropriate, including removing content, suspending or terminating accounts, and reporting to authorities.
15.1 Our handling of personal information is described in our Privacy Policy at https://repchitect.com/privacy/.
15.2 Roles. As between Repchitect and a Trainer or Organization, the Trainer or Organization is the controller of their Client data and we act as a processor or service provider on their documented instructions. We do not sell personal information, and we do not use Client data to market to Clients.
15.3 Security. We use reasonable technical and organizational measures, including row-level access controls, private storage for progress photographs served through short-lived signed links, and transport encryption. No system is perfectly secure, and we cannot guarantee that unauthorized access will never occur.
15.4 Not for regulated health records. The Platform is a general fitness tool and is not designed or offered as a HIPAA-compliant service or an electronic medical record. We do not enter into business associate agreements unless separately agreed in writing. Do not use the Platform to create, receive, maintain or transmit protected health information in a regulated capacity.
15.5 Sub-processors. We rely on third-party infrastructure and service providers for hosting, database, storage, media delivery, email and mapping. Their acts and outages are outside our control.
15.6 Export and deletion. Trainers may request export or deletion of their data as described in the Privacy Policy. Deletion is permanent and may remove Client history. Clients should direct data requests to their Trainer, who controls the account; we will support a Trainer in honoring a valid request.
15.7 Communications. You consent to receive service, transactional and account communications electronically. Marketing messages, where sent, include an unsubscribe option.
16.1 We aim to keep the Platform available but do not promise uninterrupted or error-free operation. We provide no service-level commitment unless separately agreed in writing.
16.2 Offline capability is a convenience, not a guarantee. Data entered offline may fail to synchronize, and may be delayed, duplicated or lost. Do not rely on the Platform as the sole record of anything important.
16.3 We may add, change, suspend or discontinue features at any time. We will try to give reasonable notice of material adverse changes to paid features.
16.4 Early access and beta. Features labeled early access, beta or preview — and the Platform generally during any early-access period — are provided as is, may be unstable or incomplete, may change without notice, and may be withdrawn. Do not rely on them for anything critical.
17.1 THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND. To the fullest extent permitted by law, we disclaim all warranties, express, implied or statutory, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and any warranty arising from course of dealing or usage of trade.
17.2 We make no warranty that the Platform will meet your requirements, be available, uninterrupted, timely, secure or error-free; that data will be accurate, preserved or recoverable; or that defects will be corrected.
17.3 We are not responsible for Trainers, Clients, or their dealings. We disclaim all liability arising from the acts or omissions of any Trainer, Client, Organization or third party, including the quality, safety, legality or outcome of coaching, any injury or health consequence, any statement or advice given, any payment or refund dispute, and any breach of an agreement between a Trainer and a Client.
17.4 TO THE FULLEST EXTENT PERMITTED BY LAW, REPCHITECT WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST GOODWILL, OR LOST, CORRUPTED OR INACCESSIBLE DATA, however caused and on any theory of liability, even if advised of the possibility.
17.5 OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US dollars. For Clients, who pay us nothing, this cap is US$100.
17.6 Some jurisdictions do not allow certain exclusions or limitations. Where that is so, the exclusions and limitations above apply to the maximum extent permitted, and nothing in these Terms limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by our negligence, or any liability that cannot lawfully be limited.
17.7 These limitations are a fundamental basis of the bargain and apply even if a limited remedy fails of its essential purpose.
18.1 You will defend, indemnify and hold harmless Repchitect and its officers, members, employees, contractors and licensors from and against any claim, demand, action, loss, liability, damage, fine, cost and expense (including reasonable legal fees) arising out of or related to: your use of the Platform; your content; your breach of these Terms or of any law; and your infringement of any third-party right.
18.2 Trainers additionally indemnify us against any claim brought by or on behalf of a Client or any third party arising out of or related to the Trainer's services, programming, nutrition guidance, supervision, statements, credentials, insurance, injury to any person, handling of Client data or media, publication of any image, and any dispute over payment, refunds or cancellation.
18.3 We will notify you of any claim we seek indemnity for, and may participate in the defense with counsel of our choosing at our expense. You may not settle any claim in a way that imposes obligation or admission on us without our written consent.
19.1 You may stop using the Platform at any time and may cancel a subscription as described in section 7.
19.2 We may suspend or terminate access, with or without notice, if you breach these Terms, if we reasonably suspect unlawful, fraudulent or harmful conduct, if required by law, or if providing the Platform to you becomes commercially or legally impracticable.
19.3 On termination, your license ends and we may delete your content after a reasonable period. Export anything you need first.
19.4 Client continuity. A Trainer's non-payment will not, by itself, be used by us to cut a Client off from an existing program mid-engagement; we may instead limit the Trainer's ability to add clients or use paid features. This is our practice, not a guarantee, and it does not survive termination for cause or account deletion by the Trainer.
19.5 Sections that by their nature should survive — including 3, 4, 8, 9, 11, 12.2, 13, 15, 17, 18, 20, 21 and 23 — survive termination.
20.1 Informal resolution first. Before filing anything, contact us at legal@repchitect.com with a description of the dispute and the relief sought. The parties will attempt in good faith to resolve it for 60 days.
20.2 Binding arbitration. Any dispute not resolved informally will be settled by final and binding arbitration administered by the American Arbitration Association (“AAA”), under its Commercial Arbitration Rules, or its Consumer Arbitration Rules where those apply, in each case as then in effect, before a single arbitrator, seated in New York, New York, conducted in English. Judgment on the award may be entered in any court of competent jurisdiction.
20.3 Class-action waiver. DISPUTES WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims or preside over any representative proceeding.
20.4 Jury waiver. To the extent any dispute proceeds in court, each party waives any right to a jury trial.
20.5 Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect intellectual property or prevent unauthorized access.
20.6 Opt-out. You may reject this arbitration agreement by sending written notice to legal@repchitect.com within 30 days of first accepting these Terms. Opting out does not affect any other provision.
20.7 Time limit. Any claim must be brought within one year after it arises, or it is permanently barred, to the extent permitted by law.
20.8 If 19.3 is found unenforceable as to a claim, that claim will proceed in court and the rest of this section still applies to all other claims.
These Terms and any dispute are governed by the laws of the State of New York, without regard to conflict-of-laws principles, and, where applicable, by the Federal Arbitration Act. Subject to section 20, the state and federal courts located in New York County, New York have exclusive jurisdiction, and you consent to their personal jurisdiction and venue. Nothing here deprives a consumer of the protection of mandatory law in their country of residence.
22.1 We may update these Terms. We will post the revised version with a new effective date and, for material changes, give reasonable notice, such as by email or in-app notice, before they take effect.
22.2 Continued use after the effective date is acceptance. If you do not accept, stop using the Platform and cancel any subscription.
23.1 Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us about the Platform and supersede prior discussions. Nothing here creates rights in any third party, except that the released and indemnified persons named above may enforce those provisions.
23.2 Assignment. You may not assign these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition or sale of assets.
23.3 Severability. If a provision is unenforceable, it is modified to the minimum extent necessary or severed, and the rest remains in force.
23.4 No waiver. Failure to enforce a provision is not a waiver of it.
23.5 Force majeure. We are not liable for delay or failure caused by events beyond our reasonable control, including infrastructure or provider outages, network failures, natural events, labor conditions, civil unrest, war, or governmental action.
23.6 Notices. We may give notice by email to your account address or by posting in the Platform. Notices to us go to Repchitect, LLC, 1325 Ave of the Americas #27, New York, NY 10019, legal@repchitect.com.
23.7 Export and sanctions. You represent that you are not located in, or ordinarily resident in, a country or on a list subject to applicable trade sanctions, and that you will not use the Platform in violation of export-control laws.
23.8 Interpretation. Headings are for convenience. “Including” means “including without limitation.”
23.9 Contact. Repchitect, LLC, 1325 Ave of the Americas #27, New York, NY 10019, support@repchitect.com.
